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General Terms and Conditions
for Bookings in Haad Pran and Pranburi Beach
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All our prices are in Thai Baht,
calculated per person and valid for the indicated
period. The prices include breakfast, service charge
and applicable government taxes. After receipt of
your reservation, we will contact the hotel and
send a confirmation to you together with the exact
costs of your arrangement. |
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Should our offer meet your requirements
kindly confirm back to us by e-mail or fax and remit
the equivalent to 3 (three) night's accommodation
to confirm your booking. |
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If you want to make
payment with your American Express card, we will
e-mail our "Credit Card Authorisation" form together
with the confirmation of your booking. Please fill
in all required information, sign and fax the form
to |
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++66
7622 0661 Attn: Pranburi Infonet |
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If your reservation
is some time in advance, you can also return
the form by air mail to Pranburi Infonet,
P.O. Box 126, Phuket 83000, THAILAND. Air
mail letters normally reach us within one
week. |
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In both cases, it
is not necessary to send additional papers, the
"Credit Card Authorisation" form is sufficient.
On receipt Pranburi Infonet will mail, fax or e-mail
the vouchers for hotel accommodation and requested
transfers as per the value of your payment to you
immediately. |
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The final
balance for all services requested must be received
7 (seven) days prior to arrival. |
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This way of payment
is only possible for American Express
cards. |
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Should you prefer
to pay by bank remittance, please advise your bank
to send the payment by SWIFT to the account mentioned
in the confirmation. |
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As
banks in Thailand are not able, to provide any information
about the sender of incoming payments
(domestic and overseas), we have to request a copy
of your signed and stamped remittance order to be
sent to us by fax or mail. This is your responsibility,
otherwise we do not know, from whom we received
payment and might cancel your booking. |
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Payments,
that are not accompanied by a copy of the remittance
order are treated as unpaid bookings, because we
cannot find out, who sent this amount to our account. |
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Please fax to |
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++66
7622 0661 Attn: Pranburi Infonet |
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If your reservation
is some time in advance, you can also send
a copy of your signed and stamped remittance
order by air mail to Pranburi Infonet, P.O.
Box 126, Phuket 83000, THAILAND. Air mail
letters normally reach us within one week. |
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In both cases, it
is not necessary to send additional papers, a copy
of the remittance order, stamped by the bank, is
sufficient. On receipt Pranburi Infonet will mail,
fax or e-mail the vouchers for hotel accommodation
and requested transfers as per the value of your
payment to you immediately. |
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The final
balance for all services requested must be received
14 (fourteen) days prior to arrival. |
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Any
booking, not fully paid before arrival, will be
cancelled resulting in the loss of your deposit
and the reservations made at the resorts. We
regret, but we cannot arrange meetings in the different
resorts to collect payments with customers, that
often do not show up at the time agreed. It is also
not the responsibility of the resort to collect
payment from guests who have booked at discounted
rates through a travel agency. |
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Any booking,
that concerns the period from 20 December to 10
January, has to be fully paid before 15
November, otherwise we will release the reservations
made without further notice and any deposit payment
made will be forfeited. Please understand, there
might be other customers in need of rooms for this
period. |
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Should you have to cancel a booking
due to unforeseen circumstances, the following cancellation
fees apply depending on the seasonality of each
hotel: |
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Low Season (normally
the period from May to October) up to 10 days
before expected arrival time 1 night charge,
less than 10 days before expected arrival
time 2 nights charge. |
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High Season (normally
the period from November to April) up to 30
days before expected arrival time 1 night
charge, less than 30 days, but more than 15
days before expected arrival time 2 nights
charge. Less than 15 days, but more than 7
days before expected arrival time 3 nights
charge. Less than 7 days before expected arrival
time 50% charge. |
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Peak Season (normally
the period from 10 or 20 December until 10
or 31 January) up to 15 November 1 night charge.
After 15 November but more than 30 days before
expected arrival time 3 nights charge. Less
than 30 days, but more than 15 days before
expected arrival time 50% charge of full amount.
Less than 15 days before expected arrival
time the hotel will request full payment for
the whole period booked and there is no refund. |
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Should you cut your stay short
after arrival to the hotel, there will be a 1 night
extra charge (over your actual stay) during low
season and no refund for the unused nights during
high and peak season. |
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Payments made already will be refunded
by deducting the costs for the remittance to your
account. |
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© 2005-2008 Pranburi Infonet. All
Rights Reserved.
P.O. Box 126, Phuket Town 83000, Thailand
Tel ++ 66 8 9459 5219, Fax: ++ 66 7622 0661
E-mail: imail@pranburi-info.net
| Updated: 28
January, 2008
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